Refund Policy

Last updated: March 9, 2026

We want you to be satisfied with your WRVLT experience. This policy outlines how refunds are handled for our different products and services.

1. Subscription Refunds

Monthly Subscription ($5.99/month)

You may cancel at any time from your Account settings. No refund is issued for the current billing period, but you retain full access until it ends.
If you cancel within 48 hours of your first subscription purchase and have not used subscriber-only features (wardrobe uploads, daily emails), you may request a full refund.

Yearly Subscription ($39/year)

If you cancel within 7 days of your first yearly subscription purchase, you may request a full refund.
After 7 days, cancellation stops auto-renewal but no prorated refund is issued. You retain access until the end of your subscription period.

2. How to Request a Refund

Send an email to [email protected] with:

Subject: Refund Request

Include: Your account email, the product purchased, purchase date, and reason for the refund request.

We aim to respond to all refund requests within 3 business days.

3. Refund Processing

Approved refunds are processed through Polar, our payment partner.
Refunds are returned to the original payment method.
Processing time is typically 5–10 business days depending on your bank or card issuer.
Upon refund of a subscription, subscriber features (wardrobe access, daily emails) are immediately deactivated.

4. Non-Refundable Situations

Refunds are generally not available in the following cases:

Subscription periods that have already been fully used
Dissatisfaction with AI-generated styling advice (as outcomes naturally vary)
Failure to cancel before a renewal date

5. Chargebacks

We encourage you to contact us before filing a chargeback with your bank. We are committed to resolving issues fairly and promptly. Unauthorized chargebacks may result in account suspension.

6. Contact

For any questions about refunds, please contact us at [email protected].